Call Center Customer Service Representative
Call Control, LLC Call Control, LLC Macon, GA Macon, GA Part-time Full-time Part-time Full-time $11 an hour $11 an hour 11 days ago 11 days ago 11 days ago Are you driven to provide exceptional customer service? Call Control is looking to bring on board, several new team members! We are looking for individuals that break the customer service barriers and are willing to help us succeed in providing unparalleled customer service to our clients and customers.
Benefits:
Flexible scheduling in a team-based environment Overtime opportunities Paid time off for all team members Full-time opportunities available as early as 45 days into employment Semi-Annual Pay and Performance Reviews Starting pay is $11.
00/hour with commission per customer interaction starting at 90 days of employment Medical, Dental, and Vision insurance (F/T) Health Savings Account (F/T) Simple IRA Retirement plan with company match (F/T) Job Duties:
Receive inbound calls on behalf of dealership clients and assist customers.
Schedule service appointments and answer basic inquiries as needed.
Project a friendly and helpful demeanor while communicating with customers.
Gather and update customer and vehicle information.
Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
Work efficiently and effectively in a team-based environment.
Meet all necessary metrics and goals consistently Work closely management team to develop both strengths and weaknesses Conduct outbound calls following a pre-designed script (service/sales follow-up).
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Benefits:
Flexible scheduling in a team-based environment Overtime opportunities Paid time off for all team members Full-time opportunities available as early as 45 days into employment Semi-Annual Pay and Performance Reviews Starting pay is $11.
00/hour with commission per customer interaction starting at 90 days of employment Medical, Dental, and Vision insurance (F/T) Health Savings Account (F/T) Simple IRA Retirement plan with company match (F/T) Job Duties:
Receive inbound calls on behalf of dealership clients and assist customers.
Schedule service appointments and answer basic inquiries as needed.
Project a friendly and helpful demeanor while communicating with customers.
Gather and update customer and vehicle information.
Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
Work efficiently and effectively in a team-based environment.
Meet all necessary metrics and goals consistently Work closely management team to develop both strengths and weaknesses Conduct outbound calls following a pre-designed script (service/sales follow-up).
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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